Refund Policy

Shiftova is operated by Shiftova LLC, a Georgia limited liability company. We want you to be happy with Shiftova Pro, so we offer a 30-day money-back guarantee.

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — including on a subscription renewal — for any reason, including simply changing your mind.

How to request a refund

Our order process and refunds are handled by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net with your order details, or contact us from inside the app and we will arrange it with Paddle for you. Refunds are returned to the original payment method, usually within 5–10 business days of approval.

Free trial and cancellation

Pro includes a 7-day free trial. If you cancel before the trial ends you are not charged. Cancelling a paid subscription stops future renewals, and your Pro features remain available until the end of the period you already paid for. Cancelling is not the same as requesting a refund — if you want your money back within the 30-day window, request a refund as described above.

Full policy

This policy sits alongside Paddle's Refund Policy, which also applies to your purchase. See our Terms & Conditions for the rest of the agreement.