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Terms & Conditions

Last updated: August 6, 2026

These Terms & Conditions govern your use of Shiftova (the "Service"), an adaptive training and meal planning application provided by Shiftova LLC, a Georgia limited liability company ("we", "us"). By creating an account or continuing to use the Service, you agree to these terms. If you do not agree, please stop using the Service.

1. Who you are contracting with

Your agreement for the Service is with Shiftova LLC, a Georgia limited liability company. If you use Shiftova on behalf of an organisation, you confirm you have authority to bind that organisation. If you use it as an individual, you confirm you are of legal age in your jurisdiction.

2. What Shiftova provides

Shiftova generates daily workout plans, meal plans, grocery lists, macro targets and progress tracking, and rebuilds them when your day changes. Plans are informational fitness and nutrition suggestions produced automatically from the details you provide. They are not medical, dietary or clinical advice. Consult a qualified professional before starting any exercise or nutrition programme, and stop if you feel unwell.

3. Your account

  • Provide accurate information (including body metrics and goals) and keep it updated.
  • Keep your login credentials confidential; you are responsible for activity on your account.
  • Do not share a single account with multiple people.

4. Acceptable use

You must not:

  • use the Service unlawfully or for fraud, spam or abusive behaviour;
  • infringe anyone's intellectual property or privacy rights;
  • upload malware, probe, scan or otherwise interfere with the security of the Service;
  • scrape, reverse engineer, resell or redistribute the Service or its content;
  • circumvent plan limits, paywalls or other technical restrictions.

Content you enter (such as notes, meals you ate out, or crew messages) remains yours. You grant us a limited licence to host and process it solely to operate the Service, and you are responsible for having the rights to any content you submit.

5. AI-assisted features

Some features — for example estimating macros for a restaurant meal you describe — use automated and AI models. Outputs are estimates and may be inaccurate or incomplete. Verify anything you rely on, and do not use outputs as a substitute for professional medical, nutritional or regulated advice. You are responsible for the descriptions you submit and how you use the results. We may filter, refuse or remove content and outputs that breach these terms.

6. Intellectual property

We retain all ownership of the Service, including its software, exercise and recipe libraries, planning logic, documentation and branding. You receive a limited, non-exclusive, non-transferable right to use the Service under your selected plan for your own personal use.

7. Plans, payment and subscriptions

Shiftova has a free tier and a paid Pro subscription (monthly or yearly), including a 7-day free trial that converts to a paid subscription unless cancelled before it ends. Current prices are shown on our pricing page.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, renewal, tax, cancellation and refund mechanics are governed by Paddle's Checkout Buyer Terms. See also our Refund Policy.

8. Service level

We work to keep Shiftova available and accurate, but we do not guarantee uninterrupted or error-free operation. Features may change, and to the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

9. Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the Service at any time and cancel a subscription from the billing page. When access ends you may export your data for a reasonable period, after which it may be deleted.

10. Liability

To the extent permitted by law, our aggregate liability is limited to the fees you paid in the 12 months before the claim, and we are not liable for indirect, consequential or special damages, including lost profits, data or goodwill. Nothing here excludes liability for fraud, death or personal injury caused by negligence where the law does not allow exclusion.

You agree to indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these terms.

11. General

These terms are governed by the laws of the State of Georgia, United States, and disputes will be heard by the courts of that jurisdiction. You may not assign these terms without our consent; we may assign them in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control. If we change these terms materially, we will notify you in the app or by email.

12. Contact

Questions about these terms: Shiftova LLC — support requests can be sent from the app, and billing or refund questions can also be raised with Paddle at paddle.net.